{"xsrfToken":"cb774885ee371a95af4d64b7e5c93bcacc250df9_lout","branding":{"id":"3","key":"sales","name":"Sales","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0f4070","headerLinkHoverBGColor":"#0f4070","headerBadgeColor":"#0f4070"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/80ff737c-a5d4-4304-9c66-a4db9e11e9e8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYjQ4ZjFhNi01YmM2LTRlNWMtYjZjYS1mNjY0OTBkODI4MWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgwZmY3MzdjLWE1ZDQtNDMwNC05YzY2LWE0ZGI5ZTExZTllOCI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzM1NjAsIm5iZiI6MTczMjE3Mjk2MH0.mNeRPdvi1vm3drpWghIR18F0EwZOxwYVYpHrrrBULq0&client=bb48f1a6-5bc6-4e5c-b6ca-f66490d8281a&mode=fit","logoId":"80ff737c-a5d4-4304-9c66-a4db9e11e9e8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Datapunctum Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Datapunctum Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#115695","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"3","key":"sales","projectId":10002,"serviceDeskId":3,"name":"Sales","description":"<p>Welcome! You can raise a request for Datapunctum Sales using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"18","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://datapunctum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"20","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://datapunctum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[4],"key":""},{"id":"19","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://datapunctum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[4],"key":""},{"id":"35","name":"Request a Demo","descriptionHtml":"<p>Please fill out the form, select the products you are interested in, and we will contact you regarding a demo.</p>","callToAction":"Request a Demo","introHtml":"<p>Request a Datapunctum Product Demo</p>","icon":10512,"iconUrl":"https://datapunctum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[4],"key":""},{"id":"34","name":"Request an Alert Manager Enterprise Trial Key","descriptionHtml":"","callToAction":"Request an Alert Manager Enterprise Trial Key","introHtml":"<p>Choose this to request an Alert Manager Enterprise Trial Key</p>","icon":10513,"iconUrl":"https://datapunctum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[4],"key":""},{"id":"33","name":"Request an Offer for an Alert Manager Enterprise Subscription","descriptionHtml":"<p>Please fill out the form and we will send you an offer.</p>","callToAction":"Request an Offer for an Alert Manager Enterprise Subscription","introHtml":"<p>Choose this if you want to request an offer for an Alert Manager Enterprise Subscription</p>","icon":10536,"iconUrl":"https://datapunctum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://datapunctum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[35,34,33,18,19,20]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ba81e88d-59d4-3ffd-819d-11a5b9c847a6","appLinkName":"System Confluence","appLinkUrl":"https://datapunctum.atlassian.net/wiki","spaceKey":"SALES","spaceName":"Sales","spaceUrl":"https://datapunctum.atlassian.net/wiki/spaces/SALES","isServer":false},"labels":[],"projectKey":"SALES","serviceDeskId":3,"kbLinkDomainURLs":["https://datapunctum.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SALES","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYjQ4ZjFhNi01YmM2LTRlNWMtYjZjYS1mNjY0OTBkODI4MWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzQxNjAsIm5iZiI6MTczMjE3Mjk2MH0.uyL4_gV07y0GLSUpyvKWw7h4cgWFsTNAmgLOKCNz_pI","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"bb48f1a6-5bc6-4e5c-b6ca-f66490d8281a","tokenDurationInMins":20}},"reqCreate":{"id":34,"projectId":10002,"form":{"name":"Request an Alert Manager Enterprise Trial Key","descriptionHtml":"","callToAction":"Request an Alert Manager Enterprise Trial Key","intro":"<p>Choose this to request an Alert Manager Enterprise Trial Key</p>","instructions":"","icon":10513,"iconUrl":"https://datapunctum.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10061","fieldConfigId":"10174","label":"Company Name","description":"Please enter your Company Name","descriptionHtml":"<p>Please enter your Company Name</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Request for Alert Manager Enterprise Trial Key"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10063","fieldConfigId":"10176","label":"First Name","description":"Enter your first name","descriptionHtml":"<p>Enter your first name</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10064","fieldConfigId":"10177","label":"Last Name","description":"Enter your last name","descriptionHtml":"<p>Enter your last name</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10062","fieldConfigId":"10175","label":"Company Address","description":"Please Enter your Company Address","descriptionHtml":"<p>Please Enter your Company Address</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10060","fieldConfigId":"10173","label":"Alert Manager Enterprise Search Head Name","description":"To issue a Trial License Key, we need the Search Head Name (for Single Instances) or the Search Head Label (for Clustered Environments)","descriptionHtml":"<p>To issue a Trial License Key, we need the Search Head Name (for Single Instances) or the Search Head Label (for Clustered Environments)</p>","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/34","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/34","calendarParams":{"firstDay":0,"date":"2024-11-21T08:09:20+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"ba81e88d-59d4-3ffd-819d-11a5b9c847a6","appLinkName":"System Confluence","appLinkUrl":"https://datapunctum.atlassian.net/wiki","spaceKey":"SALES","spaceName":"Sales","spaceUrl":"https://datapunctum.atlassian.net/wiki/spaces/SALES","isServer":false},"labels":[],"projectKey":"SALES","serviceDeskId":3,"kbLinkDomainURLs":["https://datapunctum.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYjQ4ZjFhNi01YmM2LTRlNWMtYjZjYS1mNjY0OTBkODI4MWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzQxNjAsIm5iZiI6MTczMjE3Mjk2MH0.uyL4_gV07y0GLSUpyvKWw7h4cgWFsTNAmgLOKCNz_pI","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"bb48f1a6-5bc6-4e5c-b6ca-f66490d8281a","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=datapunctum","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"cb774885ee371a95af4d64b7e5c93bcacc250df9_lout","baseUrl":"https://datapunctum.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://datapunctum.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"bb48f1a6-5bc6-4e5c-b6ca-f66490d8281a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"ca4dd81a0e934486a5055a33fb678685","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}